Pro Part

Support

How can we help you?

Do you have a question or a comment? Feel free to contact us. We are ready to help you with your questions, comments, and any complaints.

Phone: +31 (0)77 - 476 2204
Email: info@propart-international.com
Monday to Friday
08:30 - 17:00

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Submitting a complaint

We recommend checking your order immediately upon receipt. Do you have a complaint regarding a product, the delivery, the ordering process, or anything else? Please let us know by sending an email to info@propart-international.com. You can also submit your complaint in writing to our postal address. Would you kindly describe the complaint and the cause (if known)? In case of damage, please provide your contact information, order number, and photos of the damage. We will send you a confirmation of receipt and you will receive a response from us within 5 working days. As mentioned, we are happy with satisfied customers. We will try to resolve your complaint as soon as possible.

Complaint handling

You will always receive a confirmation from us that we have received your message. We ask you to describe the nature of the complaint as clearly as possible in the email or letter and, if possible, to take photos of any damage. Also, always include the order number and your contact information. We will respond within 5 working days via email or we will contact you by phone to discuss and resolve the complaint.

We are reachable via the following information

Pro Part International B.V. Kozakkenberg 4 5951 DL BelfeldT +31 (0)77-476 2204 E info@propart-international.comKVK 16089290 BTW NL806453709B01

Pro Part is your partner

Real partnership is pursuing the same goal.

No short-term box shuffling, but long-term profitable collaboration

Do more with less. High efficiency products = less inventory, smaller warehouse

Guaranteed savings in time and consumption costs

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Pro Part works. And we can prove it.

We set up your workshop for a trial period of one month. Not satisfied or no savings after a month? Everything will be reverted to the current status.

Schedule an appointment Learn more
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