Privacy Statement
Introduction
When you visit our website https://www.propart-international.com/ or contact us, we receive personal information from you. In this privacy statement, we explain what we do with that information. We always handle your information with care and store it securely. If you have any questions or want to know what information we hold about you, please contact us. We may amend this privacy statement if we consider it necessary. We therefore encourage you to regularly consult this privacy statement so that you are aware of any changes. This privacy statement was last amended on 29 March, 2024.
When does this privacy statement apply?
This privacy statement applies to all personal data we process and to all domains associated with us. It covers the personal data of any person who has ever had contact with us or visited our website, such as visitors, customers and business contacts. Personal data is defined as all data that can be traced back to you as an individual, such as your name, telephone number, IP address, customer number or surfing behaviour. For more information about personal data, please visit the website of the Dutch Data Protection Authority.
Who uses my data?
Pro Part International is responsible for the website https://www.propart-international.com/ and as such is the organisation responsible for the use of your personal data as set out in this privacy statement. The full details are:
Pro Part International
Kozakkenberg 4
5951 DL Belfeld
The Netherlands
Chamber of Commerce: 16089290
Whose data do we use?
We process the personal data of any person who has contacted us or has visited our website. This includes visitors, private customers, business customers and contacts of our partners.
How do we obtain your data?
We get the data directly from you when you:
- enter data on our website
What data do we use from you?
We use the following data:
- name
- email address
- telephone number
What do we use your data for?
We only use your personal data for the purpose for which we are allowed to use it:
- we have received your permission to use your personal data
How long do we keep your data?
We keep your personal data for as long as we are required to do so by law and for as long as necessary for the purpose for which we use your data. For example, as long as you are a customer with us, we store your data in accordance with the statutory retention period of seven years. After that, we only keep your data for statistical purposes and to handle any complaints or legal matters. For more information about how long we store specific data about you, please contact us.
Who do we share your data with?
Your personal data will only be used by us. We will never share your personal data with third parties.
Where do we store your data?
We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. In some cases, your personal data will be processed outside the EEA. Unfortunately, the rules in those countries do not always offer the same personal data protection as in the Netherlands. That is why we have made sure that in such cases your personal data is just as well protected as it is here. We have done this by entering into agreements with the parties that handle your data outside the EEA. This keeps your data safe. For more information about this, please contact us.
How secure is your data with us?
We have made every effort to keep your data as secure as possible, both organisationally and technically. We have secured our systems and various means of communication to ensure that your data does not end up in the hands of third parties. So your data is safe with us. We also ensure that your data is only used by people who have received our permission to do so. For more information about the specific way we secure data, please contact us.
What are your rights?
Because we use your personal data, you have various rights. We list these rights for you below.
Right to information
We must explain to you in an understandable and clear manner what we do with your data and what control you have over that. That is why we explain in detail in this privacy statement what data we collect from you and how we handle your data.
Right to access
You can always ask us to view the data we hold about you
Right to rectification
You can ask us to correct your data if it is incorrect or incomplete.
Right to object
You can object to the processing of your data if you do not agree with the way in which we handle your personal data. This right applies to the data that we use for direct marketing. For example, you can let us know that you no longer wish to receive emails from us. This also applies to personalised recommendations on our website.
Right to data portability
If you are a customer with us or have given us permission to use your data, you may ask us to send you the digital data we hold about you. This way, you can transfer that data to another organisation if you wish.
Right to restriction
You may ask us to restrict the use of your data. This means that in certain cases we may only store your data but not use it.
Right to be forgotten
You can ask us to delete the data we hold about you. In that case, we will delete all data that can be traced back to you. In some cases, we cannot or may not yet delete your data. For example, we have to keep some data for seven years for the tax administration.
Right to submit a complaint
You may submit a complaint about the way we handle your data. If you have a complaint, we will be happy to help you. Please contact us to do so. You may also submit your complaint to the Dutch Data Protection Authority. Obviously, we hope it will not come to that, but in extreme cases you may also go to court. In that case, the court where Pro Part International has its registered office will handle your complaint.
How do I submit a request or complaint?
Send your request or complaint to us at info@propart-international.com. We will process your request or complaint within 30 days. In the case of several requests or complaints or if your request or complaint is complex, it may take longer. In that case, we will contact you within 60 days at the latest. We may ask you to identify yourself. In that case, we will request information from you to ensure that you are the right person whose personal data it is.
What rules apply to this privacy statement?
Our privacy statement must meet various conditions. These conditions can be found in particular in the General Data Protection Regulation. In addition, the general rules that apply under Dutch law apply to our privacy statement.
Which cookies do we use?
You can specify which data you allow us to use. If you have given us permission to personalise your profile based on your surfing and search behaviour, we can set up our website specifically for you so that using it becomes easier and more personal. We do this by using cookies. A cookie is a small text file that is placed on your hardware when you visit our website.
We use the following types of cookie on our website:
- functional cookies, such as session and login cookies for tracking session and login information
- non-anonymised analytical cookies, to gain insight in the visits to our website based on information about visitor numbers, popular pages and popular topics
- tracking cookies, such as advertising cookies intended for showing relevant advertisements
More specifically, we use the following cookies:
- Google Analytics (analytical cookie)
- Google Adwords (tracking cookie)
What do we do with data of minors?
We do not specifically target minors with our website or as an organisation. This means that if you are under 18 years of age, you need permission from a parent or guardian to use our website. If you are a minor when visiting our website or online shop, we assume that you have received this permission before your visit.
Do you have a question about this privacy statement?
Do you have a question about our privacy statement? Please contact us by sending an email to info@propart-international.com. We’re happy to help.